I did not receive an email after my application, what now?

If you did not receive your confirmation email after applying, then please check your SPAM folder and privacy settings in your email account.

If you can not still find it, then please contact our 24h support center via the chat platform on our website, by phone, or by email at the tab "Contact us".

Note: Make sure that you enter the correct email address when applying, therefore we also suggest you add an alternative email to ensure your visa will be delivered.

CONTACT US

For any assistance, please call 24h professional support center below:

- Hotline:

United States: +1 818 930 5979
United Kingdom: +44 191 730 0179

Related FAQs

- Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015

- How should I submit an application?

- Is The USA ESTA Processing Time Affected By National Holidays?

- What can I do if I can not make payment through this website?

- What happens if I already possess a valid ESTA?

- Can I apply for a new ESTA while being in this local country?

- What happens if my application is not approved?

- Is biometric required every time I apply for ESTA?

- What if I have questions about my ESTA?

- Can a local citizen invite or guarantee my stay and apply for ESTA on my behalf?