FAQs

What is the Sri Lanka ETA?

Do I need a ticket before I apply for an ETA?

What can I do if I am unable to apply through this site?

Is my personal information safe?

How secure are payments through electronic payment cards (Credit/Debit Card) on this site?

How does Sri Lanka ETA work?

Document Requirements for Sri Lanka ETA

Payment Guidelines

Can I extend my ETA on this website?

What are the advantages of ETA online application?

Do I need to print your ETA out? How many copies of ETA do I need to print out?

What can I do when I commit an error in my application?

Do I have to get a different ETA for individuals going with me?

How should I submit an application?

What can I do if I can not make payment through this website?

Can I apply for a new ETA while being in this local country?

What if I have questions about my ETA?

Can a local citizen invite or guarantee my stay and apply for ETA on my behalf?

What if my name is too long or includes special characters?

Is it necessary to complete all required information in the application?

My passport with my ETA was stolen, what should I do?

I have dual citizenship. Which passport should I use to apply for ETA?

Is The Sri Lanka ETA Processing Time Affected By National Holidays?

What documents need to be carried at the airport?

Which Countries Require A Yellow Fever Certificate?

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