I did not receive an email after my application, what now?

If you did not receive your confirmation email after applying, then please check your SPAM folder and privacy settings in your email account.

If you can not still find it, then please contact our 24h support center by the chat platform on our website, by phone or email at the tab "Contact us".

Note: Make sure that you enter the correct email address when applying, therefore we also suggest you add an alternative email to ensure your ETA will be delivered.

CONTACT US

For any assistance, please call 24h professional support center below:

- Hotline:

United States: +1 818 930 5979
United Kingdom: +44 191 730 0179

Related FAQs

- Do I need to go to the consulate to get my Canada ETA?

- How secure is my private information?

- I did not receive an email after my application, what now?

- How long is my ETA valid for?

- How does Canada ETA work?

- Can I extend my ETA on this website?

- What Is Canada ETA?

- What are the advantages of ETA online application?

- Do I need to print your ETA out? How many copies of ETA do I need to print out?

- What can I do when I commit an error in my application?